1. What is your working EQ?
- What are significant factors that lead to a successful IT department?
2. What is a possible answer to your working EQ?
- Full adaptation and use of new technologies or services in a workplace can be achieved through on-the-job training for employees.
- Extensive research of services and their implementation can help the transition between different services or workflows.
3. What is the most important source you have used that has helped you come up with an answer to your working EQ?
- I feel that my most important source of information would have to be my mentor as she has on the job experience over many years, and I actually get to have hands-on experience. Besides that I feel my second most important source of information was the article titled "How IT workers learn in the workplace" because an IT department can be considered successful when the employees can properly use what has been put forth by the IT department, and one of the best ways to achieve that is through training.
4. Who is your mentor, or where are you volunteering, and how does what you are doing relate to your working EQ?
- My mentor is Maria Tarozzi, IT Director at Jeved Management, and the actions she takes to improve the technology at Jeved Management are examples of possible answers to my EQ. Some of these examples include detailed documentation of services and their hiearchy, making sure all employees understand the services the company wants them to use, and searching for new services/technology to fit any of the company's needs.
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